SHIPPING & RETURNS
- Unaltered and unused goods may be exchanged within 7 days of the purchase date. Drop us your information and reason for exchange, our customer service representative will get back to guide you through further process.
Contact info +966555002673 or sales@dananeerdesigns.com
- Unused products shall be returned in their original condition, unwashed, without any alterations or modifications, with the original purchase receipt.
- Discounted goods are eligible for exchange within 3 days of the purchase date, subject the exchange policy of the store.
- Damaged goods due to improper use, washing technique, etc. will not be returned or exchanged.
- Made to order pieces or bespoke alternations are not subject the return and exchange policy of the store.
- The boutique isn’t responsible for the accurateness of measurements provided by the customer and can’t be held liable for errors made by the customer. Kindly refer to the sizing and measurement guide of Dananeer for more information.
- Unaltered and unused goods may be returned within 3 days of the purchase date.
- Refunds will be processed within 10 business days, Applicable bank commission will be discounted when a credit card is used to pay for the goods.
- Discounted goods are eligible for returns within 24 hours of the purchase date, subject the returns policy of the store.
- Unused products shall be returned in their original condition, unwashed, without any alterations or modifications, with the original purchase receipt.
- Damaged goods due to improper use, washing technique, etc. will not be returned or exchanged.
- Made-to-order pieces and/or bespoke alternations are not subject the return policy of the store.
- The boutique isn’t responsible for the accurateness of measurements provided by the customer and can’t be held liable for errors made by the customer in taking and supplying measurements. Kindly refer to the sizing and measurement guide of Dananeer for more information.
All in stock and standardized designs will be shipped within 2-3 working days.
Bespoke orders will be shipped within 10 working days
A standard rate of 25 SR will apply for orders within KSA
International shipping charges will vary by destination.
Additional charges may apply for large orders